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Legal guarantee

As a consumer, you have a legal right to a guarantee when you buy goods in the European Union. The following official notice from the European Union summarises your rights.

Official EU notice on the legal guarantee: minimum two-year legal guarantee protection for goods sold in the European Union. If goods do not match the description or do not function as intended, the seller must offer free repair or free replacement, and in some cases a price reduction or full reimbursement.

Download the EU legal guarantee notice (PDF)

If an item is faulty, please contact us as soon as possible and have your invoice ready:

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